Frequently Asked Questions
- General
- Revenue Cycle Management
- Credentialing
- Eligibility Verification
- Specialized Services For Healthcare
- Why choose Capline Services among various other competitors?
- How do we trust Capline with our confidential data?
- As providers are you aware of the pricing of your competitors?
- Do you have any hidden charges?
Capline Services in a quick span has become a well-established & renowned end-to-end revenue cycle management company continuing to experience rapid growth throughout the years.
Capline Services has proved to be a dependable partner for healthcare organizations leveraging 20% increase in the overall revenue, 25% decrease in A/R, and 50% decrease in time to collect.
The company leaves no stone unturned to be a reliable assistant to healthcare organizations across the United States.
We understand healthcare data is extremely sensitive and every patient needs to know their data is being kept secure and that they can trust the healthcare organization with their PHI. In this case, you can unite with us without any worries. You can trust us, we are a HIPAA compliant medical billing company.
As a provider, it is always prudent to understand current fee as per the market data. We as a service partner help you with office UCR fee recommendations. We as a renowned healthcare revenue cycle partner help you learn about the office’s current UCR fees and further recommend changes in the current fee as per the market data. We can also create the fee for your office based on your location (if you don’t already have one). This will help you increase the revenue generated through treating the out-of-network patients.
No, we do not charge any hidden fee. Moreover, we do not charge any fee for setup as well. You can contact us to get a fair quote, simply ring us at (888) 444-6041.
- Why should I outsource my medical billing procedure?
- How can you reduce my denials?
- How do you assure faster claim payments?
Medical Billing regulations tend to be challenging, complicated, and are ever-changing in the healthcare space. Outsourcing is not a new subject. It is consistently fulfilling when it is about billing. If the billing process or function is inaccurate, the complete billing process becomes a failure.
When outsourced with a promising company, billing becomes remarkably effective and entitles maximum time for patient care.
Our team of professionals primarily executes eligibility verification to learn whether or not the services are covered by the insurance provider. At the later stage, we are well-versed in the process of submitting claims through flawless billing. By following the entire cycle religiously, we can assure reduced denial rates for you.
We have been in the healthcare industry for years. Our experienced professionals keep doing follow-ups to stay updated with the claim status. Other key steps include EFT, which further ensures that claim payments get directly credited to your account without any delays. Just in case there are questions raised by an insurance provider, we reply to them promptly to avoid any miscommunication or delays in claim approval.
- Is Credentialing a one-time process?
- Do you undertake fee negotiations?
- How do you store my documents?
Generally, providers prefer to get credentialed by several insurance companies to grow their patient base and deliver more services.
Even if you choose to be credentialed with one insurance company, you will still need to get credentialed more than once. This is because providers need to get re-credentialed at least every three years by law to continue with their practice.
Yes, we can undertake fee negotiations for you. It is an additional service which we offer.
At Capline Healthcare Management, we use an encrypted database storage system wherein we temporarily store confidential details/documents to ensure a client’s privacy.
- Does Capline provide Insurance Eligibility and Verification Services to small practices like ours?
- What is the TAT for Patient Verification?
- How many days in advance does Capline verify patients?
Of course! Capline's smaller practice clients have expanded significantly. Regardless of size, we customize our methodologies to meet your requirements while offering the best practices we have learned.
For regular patient verification it can be done within 24 hours, however, for rush patients, it can be done within 2 hours.
Depending on the particular requirement. Most of the offices ask us to verify 3 to 4 days in advance. We complete all verification based on the guidelines we discuss in the on boarding meeting.
- What is included in Digital Marketing services?
- Do you have experience with patient answering?
- How can you help me with technology?
From writing blogs and articles for your healthcare service to ensuring a flawless social media presence. Our team will work with you to enhance your reach and engage your patients through an interactive approach. Not simply this, we’ll also keep you updated with the performance and other key data.
Yes, we do have. At Capline, we have a specialized team of professionals that have been doing the same task for a very long time. Besides being highly professional, they have significant experience in the industry and are capable enough to answer all your queries.
We understand that all your critical data and details are loaded into the system. This is why it needs to stay up and working all the time. We can help you attain the same. Our team of experts has all the skills required with a proven track record of years.
